Who we are
Piling and Structural Services Ltd is a private limited company owned and managed by Nikki Jarvis. The company is composed of contractors that specialise in the building / repair of foundations.
What personal data we collect and why we collect it
We do not allow visitor comments on this website.
We do not have an image up-loader on our website as we do not require this feature to quote for our service.
We use a contact form build in to our theme. Forms are used to simplify the process for you to get an accurate answer from your enquiry.
The information you submit in our contact forms are freely given by you. We keep contact form submissions for a certain period for customer service purposes, but we do not use the information you submit for marketing purposes.
The information you submit is stored in our website enquiry archive within our email system. We require your contact details in order to respond to your enquiry.
Embedded content from other websites
We do not use embedded content from other websites on our website.
Google Analytics is used with our website for the collection of aggregated data; it mainly uses first-party cookies to report on user interactions on the website. The Data Retention associated with cookies, user identifiers or advertising identifiers are set to expire at 26 months, where user-level and event-level data stored by Google Analytics is automatically deleted from Analytics’ servers.
We use a plugin called All in one SEO Pack by Semper Plugins and their service terms are available here: https://semperplugins.com/terms.
Who we share your data with
WordPress does not share any personal data with anyone.
How long we retain your data
Piling and Structural Service keep contact form entries for up to 6 months to enable better customer service. Analytics records are set to expire at 26 months to enable us to see data regarding visits to our website and compare it to the previous year. Customer purchase records are kept for up to 6 years for accounting purposes and customer service records.
What rights you have over your data
If you have made an enquiry over this website, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Our website is secured with an SSL certificate to encrypt your connection to our site.
Information submitted through the website is encrypted and managed through Bluehost, their data policy can be found at: www.bluehost.com/terms/privacy-policy.
Your contact information
You can complain in the first instance to us at firstname.lastname@example.org and we will do our best to resolve the matter. If this fails, you can complain to the Information Commissioner at www.ico.org.uk/concerns or by calling 0303 123 1113.
How we protect your data
Personal data about you is held on our computer system or pass-code protected mobile phones. The information is not accessible to the public and only authorised members of staff have access to it. Staff are trained in their legal responsibilities under the Data Protection Act and practical procedures for maintaining confidentiality.
What data breach procedures we have in place
We take precautions to keep our premises and computers physically secure. Our computer system is secured with passwords, anti-virus software and a firewall.
What third parties we receive data from
Google Analytics is used to receive anonymous data regarding your use of this website in order for us to provide a better user experience for our visitors.